Terms and Conditions

When you use, access or browse this website, you acknowledge and agree to being bound by the terms and conditions which are detailed in this document, normally referred to as “our terms.” In addition, you adhere to all of the laws and regulations contained in these Terms and Conditions. The user who is completing the ABN application form is hereinafter referred to as “the applicant.” The terms “we,” “our” and “the company” refer to this website as a complete entity.

We are a private company specialised in Australian Business Number (ABN) application assistance that has no affiliation with any government agency, including the Australian Business Register (ABR) or the Australian Taxation Office (ATO). Our service includes high-quality ABN advice that helps individuals and legal entities gather and submit the required information to apply for an ABN. Our exclusive expert assistance service also includes updates and information regarding your application status, any help with the submission of the application, as well as communication of the results via email or any additional communication channel.

General Information

The following information provided by the customer is recorded as personal information in the secure database of this website: name, place of birth, date of birth, national identification number or passport number, expiry date, date of issue and type of support document, email address, postal address, telephone number, connection log, information about the IP connection, and cookies. For more information regarding this section, visit our Privacy Policy.

The applicant must never: provide false or incorrect information; omit information that is required on the online application form, or be considered unsuitable to complete the application process or may not comply with the eligibility requirements or otherwise ignore or change the registration procedure. If any of these situations occurs, the company reserves the right to cancel or delete the applicant’s data.

Use of our website

This website and any of its related services only applies to personal use. Our company is a private company and does not have any type of affiliation with any government agency. Users of this website will respect its property and will not re-use, copy, change or download any of it, in part or fully, for commercial use.

Content of the Service

The applicant agrees with the conditions specified herein. The methods relating to the conditions of supply of this website are solely defined by us. Bear in mind that the conditions described may be modified, altered or changed at any time for technical reasons, security reasons or those outside the scope of the service.

Our Service

Our function consists of processing online ABN applications and related documentation. We inform, collect information and present the details of the applicant to the Australian Business Register (ABR) or the corresponding authorities or bodies. From the moment we provide you with a service, you become our customer and the conditions described apply to you. Our responsibility and objective is limited to the receipt, management, help and support in the ABN application process and falls short of the decisions of the ABR or any relevant governmental authority in relation to the final result of the application.

When you send us your application and it is accepted, you will receive an email in which we will notify you of said acceptance. Given the characteristics of the order, it will be carried out as soon as possible. The request, processing and acquisition of an ABN is a fully personalised service for the customer. From this precise moment the contract is formalized between you and us, being a valid, current and binding legal transaction.

Our service consists of processing online ABN applications and related documentation for individuals and businesses. Our team of agents will assist in verifying and completing all required information. Our exclusive services include, among other things: a detailed check of all of the answers provided, assistance when completing the form, checking the application is fully complete, and a grammar check.

The relevant authorities are authorised to request additional documentation, if necessary, which we will in turn request from you. This documentation can relate to various factors that are not dependent upon our company, and in our work as agents we will ask you for it as the customer. You agree to send said additional documentation to us to be able to complete your ABN application in the time period stipulated by the authorities. Otherwise, your application will expire due to the failure of your obligations as a customer, cancelling the application, given that there is no error, omission or fault attributable to our company.

Our work will, as far as possible, be to provide you with accurate and clear information to ensure you obtain your ABN approval in due form and on time. You must bear in mind that the criteria are general and variable, depending on the relevant authority who may change the requirements. Our work will be to inform you promptly of any changes that may occur.

Obtaining an ABN solely depends on the authority in charge of this function, so we cannot guarantee under any circumstances that it will be issued on time.

By contracting our services, you are accepting this Terms and Conditions policy and are agreeing to be bound to Merchant of Record Taxgov SL, which is assuming a series of administrative responsibilities and is responsible as the financial institution which processes the applicant’s transactions and assumes related administrative and financial responsibilities. Taxgov SL is a company based in Spain, Av Jaume I 95 1, 08225 Terrassa Barcelona, registered in the Chamber of Commerce, with CIF registration number: B42759068. The Merchant of Record ensures that all digital transactions are encrypted and protected by high-tech firewalls and physical security, managed with precision and in full compliance with legal regulations.

Limitation of Liability

The authority issuing the ABN will make the decision in relation to the submitted application. As we have already pointed out, additional documentation may be required for the processing of the application. Likewise, the authority may reject any application with or without a reason given. Our company does not issue ABNs and, consequently, we cannot guarantee these will be obtained. For this reason, we recommend you apply in good time.

The work of our company, and for which every effort will be made in every respect, is the processing of applications ordered by the customer. At no time will it be liable for possible delays, justified or otherwise, by the government authorities in their acceptance of the application.

Our company will carry out the necessary procedures to obtain your ABN approval, always completed under the instructions given by the customer on the questionnaires which are filled in and submitted with the application. Any contractual error, omission, or lack of good faith will not apply to our company under any circumstances.

The disputes that may arise from this agreement will be governed by Spanish Law and through the acceptance of this, you agree to submit to the exclusive jurisdiction of the courts situated in Barcelona.

Our company will not be partially or fully responsible for errors, omissions or delays in relation to necessary third parties. In the event of any problem or delay, the applicant must settle the dispute directly with the third party, given that our work is to process and send the requested item in so far as we are able to and we never respond for third parties outside our company.

This website complies with Royal Decree-Law 23/2018 of 21 December on the transposition of directives on trademarks, rail transport and package travel and related travel services.